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If the goods are damaged or the package is lost, we will compensate you in full.
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DDU Shipping Terms

For Customers in Canada:

We use DDU shipping method.

Delivered Duty Unpaid (DDU) is an international trade term meaning the seller is responsible for ensuring goods arrive safely to a destination; the buyer is responsible for import duties. 

Don't worry, the process is simple,the courier will charge you this fee when the goods arrive at your address.

The table below lists the duties you may have to pay:

Taxes  Order Value
10-60CAD 0-2000CAD
60-120CAD 2000-5000CAD

 

The seller is responsible for:

  • Shipping costs

  • Export and import duties and licenses

  • Customs documentation

  • Insurance

  • Storage costs if there are delays

  • Replacement costs if goods are damaged or lost in transit

  • Final delivery to the agreed destination


The buyer is responsible for:

  • Taxes
    If you have any questions or concerns about our Shipping Policy, please contact us.sales@crystalswholesaleusa.com