Help Center - Australia

Learn about our return and exchange policy, how to handle damaged or incorrect wholesale crystal orders, and how to submit a complaint for a fast resolution.

Everything Australian wholesale crystal retailers need to know about ordering bulk crystals, shipping timelines, order tracking, and DDP delivery — all duties and taxes included.

Find answers to the most frequently asked questions about wholesale crystal orders shipping to Australia — DDP shipping, free shipping over $299, 10–16 day delivery, pricing, returns, and more.

Proper care extends the life and beauty of your crystals. This guide covers care and storage tips for S925 sterling silver jewelry, fluorite, malachite, enhydro quartz, and shungite.

Discover 80+ wholesale crystals and their natural origins — from Brazilian amethyst and Madagascan labradorite to Afghan lapis lazuli and South African tiger eye. Your complete sourcing guide for crystal retailers.

Learn about our accepted payment methods, tiered wholesale crystal pricing, and exclusive VIP loyalty program. No hidden fees, duties, or customs charges — you only pay for the products.

Order wholesale crystals with full DDP shipping to Australia. All import duties, GST, and customs fees are covered upfront — no surprise charges at the border.